Consumers 'satisfied' with online processes
Dec 31, 2009, 02:12 pm: A survey has revealed that consumer satisfaction is growing.  Read full story »
 

Consumers developing "24/7 mentality"
Dec 31, 2009, 12:12 pm: Some firms continued taking online orders right through the Christmas period, it has been revealed.  Read full story »
 

Online Valentine's Day shopping tips offered
Dec 31, 2009, 11:12 am: Brands may profit from changing the theme of their websites.  Read full story »
 

eBay mobile app use 'on the rise'
Dec 30, 2009, 03:12 pm: Nearly six million people have this application on their iPhone.  Read full story »
 

Brands 'should target' women
Dec 30, 2009, 03:12 pm: Research has revealed that mothers are increasingly turning to the web for their shopping needs.  Read full story »
 

'£1m a month' lost by Royal Mail
Dec 29, 2009, 12:12 pm: The company pays £1 million every month because of lost, delayed or damaged post.  Read full story »
 

Online shopping 'boosted' by mobile internet
Dec 29, 2009, 12:12 pm: Those who like to spend on the web will be helped by new mobile devices.  Read full story »
 

Royal Mail staff sacked for stealing
Dec 24, 2009, 01:12 pm: 25 members of staff have been fired for stealing Christmas presents.  Read full story »
 

Royal Mail Christmas gift delivery 'unreliable'
Dec 24, 2009, 01:12 pm: Investigation reveals many items do not arrive.  Read full story »
 

Royal Mail increases stamp prices
Dec 24, 2009, 01:12 pm: First and second-class letters will now cost more to post.  Read full story »